​Professional Crisis Management (PCM) training, certified by the Professional Crisis Management Association (PCMA), equips individuals with vital skills for managing crises in various settings, including schools, healthcare facilities, and community organizations. The program focuses on preventing crises, effectively responding to challenging behaviors, and ensuring safety for all involved.

 

Practitioner Classifications

PCM training is organized into seven certification levels, allowing participants to select from various focus areas, including non-physical strategies, personal safety, transportation, and immobilization. Each level is designed to cater to different needs and scenarios.

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Certification Levels:

• Basic Practitioner

• Basic Practitioner Plus

• Practitioner

• Practitioner 1

• Practitioner 2P

• Practitioner 2S

• Practitioner 2PS

 

Key Procedures Covered

Throughout the training, participants will learn various essential procedures for effective crisis management, including:

• Behavior Assessment: Techniques for evaluating behaviors to anticipate potential crises.

• Deescalation Strategies: Methods for calming situations before they escalate.

• Physical Intervention Techniques: Safe and respectful physical strategies for managing aggressive behavior while prioritizing safety for both individuals and staff.

• Documentation and Reporting: Best practices for accurately documenting incidents to inform future interventions and improve organizational policies.

• Team Communication: Skills for collaborating with colleagues to ensure a cohesive and effective response to crises.

 

Why Choose PCM Training

PCM training is dedicated to safety, respect, and empowerment. Participants will leave with practical tools and a comprehensive understanding of crisis dynamics, enabling them to create safer environments in their workplaces and communities. Whether you're a teacher, healthcare professional, or support staff, PCM training prepares you to respond effectively and compassionately in highpressure situations.

 

Join us in mastering crisis management and enhancing your ability to support those in your care!